Internal consulting is an expedient way for organizations to develop and maintain their versatility and quick problem solving ability. This text provides an overview of the challenges and
responsibilities of the internal consultant, and offers practical insights into the new modes of functioning required for business success today. Information is included on coping with role conflicts, working within the
organizational structure, and exercising personal influence. The author points out that expertise in a particular area does not impart that knowledge to others. He details the teaching skills that motivate people to
listen, question, and implement a solution.